Visit Our Showroom ›

Clarity Spas - Balance 9

The spacious Balance 9 has an open seating arrangement with room for up to eight adults. Take advantage of the 52 adjustable massage jets while appreciating features such as LED lighting and a waterfall. The Balance 9 is designed for those who want to enjoy life and share it with others.

For the best price on Balance 9 spas, call (518) 878-3132, or make an appointment to visit the showroom in see our spas in Malta NY.

Spa Features

StressRelief Neck & Shoulder Seat
Bio-Magnetic Therapy System
EcoPur Filtration
Energy Efficient

Swim Spa Delivery & Maintenance to the following areas: Malta, Ballston Spa, Saratoga Springs, Clifton Park, Albany, Glens Falls, Troy, Schenectady, Colonie & Latham, NY. Click for a full list of cities in the Northeast where we can deliver and install our spas.

Size 108" x 94" x 38"

Seats 7

Jets 52

Dimensions	108″ x 94″ x 38″ (275 cm x 239 cm x 97 cm)
Weight (Dry/Full)	1,080 lbs (490 kg) / 6,755 lbs (3,065 kg)
Gallons	525 (1,988 L)
Power Requirement	240 V / 50 Amp
Seating Capacity	7
Stainless Steel Jets	52
Pumps	2
Water Features	1
Water Care	EcoPur® Charge + Ozone
LED Lighting	Interior LED Lighting Backlit Cupholders
Exclusive Features	StressRelief Neck and Shoulder Seat™ Master Force™ Bio-Magnetic Therapy System Deluxe Tapered Cover
Premium Options	Master Clear Salt System
Accessories	Bluetooth Speaker Manual Cover Lift Hydraulic Cover Lift Premium Spa Step
Listing Number	9925

Upgrade Features

Bluetooth Speaker

Want to Make Your Life Great?

Google Rating

4.8

Based on 208 reviews

Life's Great Spas Inc.

4.8

Chris M

22:15 09 Sep 26

Life's Great Spas is a great place to go if you are in the market for a hot tub!!Andrew and Lauren were very helpful and informative during the experience and are a pleasure to work with. They helped make this a seamless process start to finish. They have also been extremely helpful with the post sales process always available to answer any questions.Delivery was easy and they set us up with a great installer as well.I would highly recommend reaching out to them and taking the time time to visit their showroom!

Kris Osakowicz

10:42 09 Sep 26

If you are looking for a hot tub, look no further! Life’s Great Spas is the place to go! Andrew and Lauren were an amazing team to deal with. Andrew guided us in the right direction for a spa that suited us best. Andrew answered all questions we had and his knowledge abut his products was very informative. Delivery was quick and professional. Lauren was very responsive to questions we had prior to and after delivery. Andrew came out and gave us a rundown on the operation of the spa. He even came out again to help me again figure out (due to user error) a problem I was having . They just don’t sell you a spa and forget you, they follow up on your questions. Service is top tier. Don’t hesitate to purchase from them. We’ve had the spa for a few weeks and absolutely love it!

Dawn Johnson

13:38 06 Sep 26

Make sure to read the reviews from people who have had their spas for a couple of years. from the start had trouble with the control pad , the sound system was hit or miss and then just worbled so we stopped using it, head rests just peeled so stopped using them. Now i have a broken control pad , had to have the main pack replace for $500 and it leaks . All under 3 years. Andrew was so unfriendly that I will not allow him to even come to my house again. Its very hard to except that you have wasted that much money but there it is 🙁

Tammy Crump

16:53 04 Sep 26

This is by far one of the best purchases we have ever made! Life’s Great Spas guided us through each stage of the process from financing to landscaping and how to maintain the spa. Lauren and Andrew are responsive, knowledgeable and kind people. Now that we have been using the swim spa on a regular basis, we can’t imagine ever not having one. The health benefits are too long to list here but in general the exercise it offers has given us more energy without the joint pain. I also love that it gets us outside no matter the weather! This makes exercise fun because you can do something different each day of the week. All in all this is a very practical and beneficial purchase for your overall health and well being.

Debor-ah the Explor-ah

00:19 01 Sep 26

We had an excellent experience from start to finish purchasing and installing our Master Spa hot tub. Andrew and his entire team was knowledgeable, professional, and genuinely committed to making sure everything was done right.Our delivery was particularly challenging, as the hot tub had to be brought down a very steep hill, but the team handled an incredibly difficult situation with skill, patience, and determination. They took every precaution necessary and never compromised on safety or the care of our property.The installation was equally impressive, and the attention to detail throughout the entire process really stood out. From helping us choose the right hot tub to getting it perfectly installed and ready to enjoy, the level of service was exceptional.Andrew and Lauren even came by to help make sure we had a handle on the initial set up, and basic chemical maintenance.We couldn’t be happier with the quality of the hot tub or with the people who made the whole experience possible. We highly recommend this company to anyone looking for a premium hot tub!

THOMAS MCGRODER

23:00 28 Aug 26

We purchased a Life’s Great Spa at the hot tub expo in Glens Falls NY. Lauren and her team were great. From meeting him at the expo to contact them via text or phone, they very responsive and do whatever they can to help. We’ve had our hot tub about two months now and I love it. When I have questions about water treatment, Warren’s always had to shoot me an answer. If you ever need a spa I highly recommend them.

Barb Sanford

12:41 28 Aug 26

We met Andrew and Lauren at a swim spa event at the Harding Mazzotti Arena in late April. They showed us many different models and made recommendations based on our needs. They talked with us for hours helping us decide how to replace a 50-year-old in ground swimming pool with an H2X Hot Tub - Swim Spa combination. Andrew made numerous site visits recommending how to imbed our H2X 21D in the void left from the swimming pool removal. A couple months later the vault was complete and the swim spa was placed. Start-up was a breeze. Andrew and Lauren are always available to answer our questions and teach us best practices for spa maintenance. Many thanks to a great team!

barry sayer

20:05 27 Aug 26

Lauren & Andrew were excellent to work with, responsive to our many e-mails and questions, and provided quick delivery and orientation of our new spa. Selection was as good as the bigger stores, and Andrew was super knowledgeable about his line of spas and pools. Value is was exceptional, we figure we saved over $3000 or more on comparable models from other retailers. Highly recommend Life's Great Spas for your next hot tub or exercise pool. Give them a call today.

Lee

14:53 12 Aug 26

While the purchase itself and support initially was positive we have reached out several times for support in trouble shooting what could be wrong with our hot tub and have had a mix of no responses at all or told we would hear back when an appt became available with no follow up ever occurring. Communication has been via text only when we have gotten a response which can be difficult to convey needs or feel heard.

Chris D

14:51 12 Aug 26

The buying experience at Life's great was good. Tubs looked nice, Andrew and Lauren were friendly and accommodating. But when it comes to servicing the hottub, we received almost no help. When we had our first leak, I got an email explaining what I should do to fix it. I'm not familiar with plumbing or any workings related to spas. After that didn't work, they finally sent someone out. But since then, we've had multiple issues and getting someone to come out and even look at the spa is impossible. After an initial "we'll reach out to you" email, there silence afterward. Even with follow up emails. I don't know if they are overbooked or don't even have any kind of service dept. Its just frustrating having issues and come up and no one who cares to help.

Mindy Noxon Iannotti

20:57 08 Aug 26

Our experience with Andrew & Lauren was fantastic. We made an appointment to view the products, having done a little research ahead of time but not having a deep knowledge, they answered all of our questions and answered even some we didn’t know we had! A couple days later we signed a contract (thanks to a great sale) for a H2X Trainer 21 D. Andrew came out the very next day to do a site survey & flagging. They recommended an electrician and a cement guy (who were great!) and exactly a month later, we were swimming! Even after the delivery, we decided to change out the cover and they were extremely accommodating, going out of their way to make us the happy customers we are! Highly recommend Life’s Great Spas!

Trisha Billard

15:29 07 Aug 26

I purchased a Master Spas H2X Challenger 15D from Life's Great Spa's and couldn't be happier. The whole experience was outstanding. I really appreciated the no pressure sales, honest advice and fair pricing. Lauren and Matthew were super knowledgeable, friendly and reliable to their word throughout. The electrician they referred was also an honest human being and knowledgable about the set up. The delivery team was skilled and personable. It was great that Lauren and Matthew came out to personally walk me through how the spa works and have been available for support.Trisha BillardWoodstock NY

Annette Esposito

22:10 20 Jul 26

Excellent Response and Service. I have had my spa for 4 years. I emailed Lauren last night(Sunday) at about 7:30pm to let her know of an issue I was having and I was requesting service. We e-mailed back and forth a few times Monday and before 4:30 pm on Monday, Andrew was at my house and the repair was completed within an hour! I am one happy customer. Lauren and Andrew are awesome!

Scott Wodicka

17:10 06 Jul 26

We've had our new spa from Life's Great Spas for a few weeks now and have been very impressed with the quality, ease of use and salt technology. This is a big improvement over our previous spa. Lauren at Life's Great has been excellent to deal with and very responsive. Compared to other spas we've looked at, this is an excellent product and a great value. From initial order to delivery and set up, everything was handled with professionalism and care.

kenneth cringle

16:02 01 Jul 26

Life's Great Spas in Malta are highly recommended. The hot tubs are constructed well for our Northeast(New York) climate and conditions. The owners, Lauren and Andrew, are professional, honest, personable, friendly, and reliable. They respond to your needs in a reasonable time period. We have purchased two hot tubs from them because of the outstanding product and more importantly, because Lauren and Andrew are supportive and responsive to any questions and/or needs. They provide wonderful service. The salt system hot tub is low maintenance and offers a relaxing, comfortable, and enjoyable experience. We are now in our autumn years and the hot tub serves us well by helping to condition our aging bodies! Again, we highly recommend visiting Andrew and Lauren if you areinterested in purchasing a spa!

James Duhaime

20:45 15 Jun 26

Researched several different businesses for a low profile hot tub spa near Burnt Hills, NY. Went to Life’s Great in Malta, NY. Made an appointment to see the showroom. The husband and wife team couldn’t have been more accommodating. Took time to answer questions to find the best option for us.The price was competitive and included many extras. Delivery and setup was prompt and easy. Owners came to our house to give us a tutorial on how to run and maintain the spa. Great service! Highly recommend them if your looking for hot tub or swim spa.

CHRIS Oden

12:19 31 May 26

Andrew and Lauren were so helpful and still are after deliveryIf I contact them. They respond as soon as they are ableI love my swim spa. Thank you Andrew

Kim Hall

04:03 26 May 26

We purchased a hot tub from Life’s Great Spas Inc. and had a great experience from start to finish. Andrew and Lauren were wonderful to work with. When we scheduled a time to look at hot tubs, Andrew was extremely knowledgeable and gave us great guidance as first time buyers. Delivery went smoothly, and Andrew and Lauren even came by afterward to do a hot tub orientation so we fully understood how to use everything. They were with us every step of the way, which we really appreciated. Would definitely recommend.

Francisco Garcia

02:39 27 Apr 26

Sheri Mcgarr

01:14 17 Apr 26

We have a life spa and it has been great . We had an issue with control panel and the service we were provided was fantastic . Quick fast friendly service !! Thank you for everything

Evan Tambolleo

16:11 15 Apr 26

We have been loving the quality of our new hot tub! Working with Andrew and Lauren was very smooth and they are always available for any troubleshooting or questions we have. The installation and setup process was a breeze with their guided videos online and intuitive design. Would definitely recommend to others.

Thomas Rumbolt

17:32 11 Apr 26

Very knowledgeable about spas and options that best fit our desires.Responsive when we were ready for delivery and extremely helpful responding to our questions on use and explaining operation.

Todd Lyons

20:48 11 Mar 26

We are very happy with our experience with our spa purchase we were planning on visiting about 5 or 6 dealers they were our 2 nd stop and we were so impressed with Andy that we signed paperwork and gave a deposit that was Saturday the 28th the spa was delivered the following Friday and we were enjoying Saturday morning mice had damaged our old one so it was nice to be back in business less than 2 weeks after we lost the old one this is our 3rd we really love having them and this looks to be our best also Andy came to our house to check that the delivery would go well and came back after it was filled to set the settings and explain the control panel

Hans Hansen III

20:25 24 Jan 26

While the purchasing of that hottub was somewhat seamless, I do have a few concerns.They had promised to come and show how the hottub works, they never did that. They included a Bluetooth speaker with the purchase, that was broken. They promised to replace that and never did.While the hottub works well enough I question what any service would look like and if they would actually do what they say they'd do.

Anna Wilbik

19:58 19 Nov 25

We recently purchased a spa and couldn't be happier with our decision. The entire experience from the beginning to the end (including delivery) was very smooth and stress free.We appreciate the excellent service and support from Life's Great Spas!

Scott Neverett

16:44 15 Nov 25

I recently purchased a Clarity 9 Master Spa and the experience has been amazing. The spa heats efficiently, holds temperature well, and the jets provide consistent performance. The layout is comfortable, cover is easy to maneuver, spacious and the controls are easy to use. Setup and routine maintenance have been straightforward.I also want to note how helpful Lauren has been throughout the process. She answered questions clearly, was easy to reach, and made the purchase and setup steps much smoother.

Kyle Loucks

20:37 07 Nov 25

Andrew and Lauren were amazing to work with on our brand new hot tub! They walked us through the difference between every tub, and made a recommendation based on our needs! Their prices beat the competition and the quality you get is even better! Even after sale they are there for any questions or assistance we needed! We love our new hot tub and recommend everybody purchase one from Andrew and Lauren at Life’s Great Spa’s!

Jackie G.

16:41 07 Nov 25

So far so good! We had our new spa delivered today and everything went really well. Everyone we’ve worked with has been great including the delivery team. We would definitely recommend Life’s Great Spas!

Mikaela Estey

16:29 21 Oct 25

The whole process with Life Great Spa was great! We went to a hot tub expo event and ended up ordering the hot tub of our dreams. We did have to wait several weeks for it but it was 100% worth the wait. We love it. All of the jets can be adjusted in each of the seats, and the lights are so fun. We are a family of 5 and so glad we went with a little bigger one. Also Lauren the owner was patient with me answering all my questions and emails. Highly recommend!

Dwane Lockrow

20:21 19 Oct 25

Absolutely amazing hot tub and experience. Clayton our sales rep was great, the delivery team amazing and our personal contact and coach through the entire process Lauren has been incredible. This hot tub is amazing and I definitely recommend doing business here for sure. Just a first class team and experience for sure. 10 stars if I could!!!

Linda O

18:30 09 Oct 25

LOVE! LOVE! LOVE this hot tub! We had to work out a few bumps with the installation (make sure you have a level platform!) but with Andrew and Lauren’s help (and patience) we got it all worked out. So far customer service has been 10/10. So happy! It’s a dream come true. I only wish I got it sooner. ❤️

Jeffrey Smith

19:45 08 Oct 25

I bought a spa from Life's Great Spas Inc in Malta NY and was very pleased with their knowledge and the informative videos that they post, they respond to any questions within a matter of minutes. I highly recommend them.

Nancy Dignum

22:34 05 Oct 25

Love our hot tub! Installation was quick and easy. We were using it in no time. Maintenance is self-explanatory. If I've had questions Lauren or Andrew have been available to help right away! We love our spa from Life's Great so much my husband recommended the company to a co-worker and he bought one!

Lynn Washicosky

20:27 18 Sep 25

My dream has always been to own a swim spa. We saw a master spa swim spa at a show a distance from our home and loved it. I went to all of the local dealers near me and none sold Master spa and I could not bring myself to purchase something that I did not feel was 100% correct for us. I found Lauren and Andrew online and spoke to Lauren about my concerns. She was wonderful and we set up a time and drove the two hours to their showroom with a notebook filled with questions. We walked in and Andrew answered every question I had written down before I had even opened the book! I was thrilled with the showroom and the many options they had. We were extremely comfortable with him, his low-key approach and his knowledge and we purchased a swim spa that same day. Delivery was professional, timely and amazing to watch. Lauren and Andrew made sure that we had everything we needed to get us up and running and keep our swim spa crystal clear. Andrew drove the 2 hours to our house to make sure we understood how to use the many wonderful features it has. I love my swim spa and use it almost daily. I would highly recommend purchasing from Lauren and Andrew. You will not be disappointed!Happy in Litchfield New York

Kevin Saar

14:09 16 Sep 25

My experience with Life’s Great Spas has been beyond poor. I reached out to them to help service a Master Spa after Master Spa themselves informed me that Life’s Great Spas would be able to assist. Lauren initially told me they could help. After a few weeks of attempting to communicate with Lauren, I was informed that they are too busy, only service spas that are bought directly from them, and do not have the capacity to assist.Lauren consistently displayed a lack of communication and the business’ organization does not provide the confidence needed to work with someone. They only seem to be concerned with their hot tub sales. If you are looking for transparency and communication in your spa purchase or service, Lauren and Life’s Great Spas is certainly not the place. They advertise being the authorized Master Spas Dealer for most of NY and VT, however, they do not seem interested in providing service for the spas. I recommend looking elsewhere for spa purchases and service.

Tabitha Monroe

15:55 02 Sep 25

Our spa is 4 years old now. We still have questions sometimes and Lauren always has a speedy response and the right answer usually. They are great!

Carla Fox

18:32 28 Aug 25

We love the values of this brand and that it’s made in the USA. The customer service throughout the whole process has been fantastic, including a seamless delivery, the crew even picking up all pieces of packaging so nothing was left behind. They also do a tutorial so you know how to properly use it! Would definitely recommend.

cindy rosenberg

22:36 23 Aug 25

These guys gave us the best customer service. We were looking to use as minimal chemical as possible. They knew just what to do and set us up perfectly. They visited our home once before delivery to help us get prepared and once after to show us how to maintain the tub. Very responsive to messages. Clearly take pride in their business. We're grateful to have found them and use our tub every day!

Brandon Diehl

12:54 17 Aug 25

My experience with life's great spas has been fantastic! I would highly recommend them to anyone looking for a hot tub /spa. The delivery was smooth and simple, setup was a breeze and if I had any questions they were very responsive and detailed with their response making me feel confident and comfortable with all the settings and option built in.Definitely recommend viewing their YouTube orientation video on how to complete the initial setup if this is your first spa (like me). All in all a FANTASTIC experience with Life's Great Spas!

Mike Conway

21:53 13 Aug 25

Lauren was great to work with! We just got our Master Spa 15D Trainer set up today. It works great. I would highly recommend working with Lauren on a hot tub or swim spa. Thank you Lauren!

Adam Lee

19:38 20 Jun 25

Great experience from start to finish. The whole process was seamless and the service has been fantastic! Highly recommend this company.

Heather H

18:14 20 Jun 25

I love my new spa.Staff was very friendly and helpful.

Patricia Bryant

19:27 30 May 25

Absolutely love our swim spa! Great product, Great customer service. Andrew and Lauren were there for us from the beginning, all the way to the personal visit to show us how everything works! Professional, caring, knowledgeable and personable. Thank you!

Daniel Dutcher

16:58 29 May 25

We are completely content we found The Best dealer and spa in the area! Both are important and both are sensational! Lauren and Andrew are incredibly kind, patient and knowledgeable.We highly recommend them!

ashley bell

21:22 21 May 25

We are in love with our hot tub. We went with the Balance 7 master Spa. We have been looking into buying one for a long time just didn’t know where to start. We were in the right place at the right time. We heard about the spa expo so we decided to stop in just to look. The sales people were absolutely amazing we told them what we were thinking what our vision was, and they guided us in the right direction we bought our hot tub that day. Delivery date was set. When they came to delivery it the guys were amazing. I had a few questions email Life’s Great Spa and they got back to me right away. Highly recommend them 10 out of 10.

Kevin Russell

16:48 01 May 25

What an experience we had, with Andrew and Lauren, and Life’s great spas!!! They were so informative and helpful in the hot tub selection process. We couldn’t be happier with the tub we picked. Looking forward to years of enjoyment. We couldn’t have been any happier to give them our business. A family friendly feel and was top class all the way!!

Alex Olbrych

14:15 10 Apr 25

Fantastic experience from start to finish. Andrew and Lauren guided us through every step—shopping, buying, financing, installation, and service—with professionalism and care. I highly recommend them and Life’s Great Spas.

Emily M

03:26 02 Apr 25

We had a great experience from start to finish with Andrew and Lauren. We liked the low pressure sales and felt taken care of throughout the whole process. Delivery was professional, Andrew himself came out for the start up process and chemical care information. Lauren provides great customer service and always answers my many questions. It is easy to buy more chemicals when needed. I would highly recommend Life's Great Spas, great product and great service! We love our new hot tub!

Susan Roggenkamp

20:00 28 Mar 25

Andy and Lauren were super knowledgeable, happy to answer any questions we had, and the warranty is great (5 years vice the conventional 3 that we saw at other places). Delivery was on time and set up was a breeze. They also came by after it had been a couple days to ensure everything was running smoothly.

Andy B

23:44 14 Mar 25

My tub is 4 years old not a single issue, looks like new! Best price here as well!

John Fitzgerald

21:18 07 Mar 25

Andy was extremely knowledgeable and took the time to explain everything about the hot tubs. He answered all of my questions thoroughly and was always responsive whenever I reached out. The price was right, and the overall experience was excellent. I highly recommend these folks if you're in the market for a hot tub!

Jerr Savaria

17:16 10 Feb 25

Loved every step of the way! communication is above and beyond! Great people with great products. We love our tub and so far it’s been effortless! Thanks guys!

Matthew Hauser

16:20 07 Feb 25

Andrew and his team were incredibly helpful as we decided which spa was best for us, even scheduling a follow-up visit to ensure we were maintaining the chemistry correctly. We’re very happy customers!

Daniele King

20:06 24 Jan 25

What can I say, we love our hot tub! Great people to work with the best customer service i have ever had. When the owner shows up to fix your problem on a weeknd and then spends time talking to you about the tub. Answered all my txt as well!Thank you to many years enjoying this hit tub and all it has to offer amazing! Life spas you rock! Best decision we have made to go with you and your tubs! Go out and visit them today they are the best!

Scott B

13:58 29 Dec 24

Life’s Great Spas is definitely the place to go if you're looking for a hot tub. We had a 20+ year old Saratoga spa that Dina died last year. We met Lauren and Andrew at the Saratoga home show, they were amazing to work with. there was no pressure to buy. Once it was set up they came to the house and gave us a demo for everything we need to know. They made it so simple and easy to understand. We're in it as often as we can. We are loving it. We actually built a gazebo around it with curtains and screens to block the bugs and cold winter winds. We are very pleased with our purchase.

Kelly Shear

19:38 11 Nov 24

Our spa purchase experience was amazing from start to finish.Andrew and Lauren are professional, knowledgable and service oriented.For complete appreciation of the service you'll receive to the superior quality of the spa you will purchase, please shop around before visiting this show room. This business is not a high pressure sale type of shopping experience and it is not a large brick and mortar spa store.Appointments are required and for good reason. Once you enter the showroom you will see the high quality well designed spa's that are offered. While looking at each model Andrew is onsite to answer questions and explain the functions that each spa offers.Delivery was fast and efficient and the delivery team is a perfect fit to this business.No regrets!

Kevin Flores

17:58 06 Nov 24

Life's Great Spas is definitely the place to go if you're looking for a hot tub. Lauren and Andrew were amazing to work with. Responsive and helpful. We went to look at our options and walked us through them to match our needs and preferences. We purchased the Clarity Precision 8 and couldn't be happier. Andrew came to the house and gave us a demo for everything we need to know. He made it so simple and easy to understand. We're in it as often as possible and our kids have already had their friends over for parties twice! Everyone's loving it and we can't thank Andrew, Lauren and Life's Great Spas enough!

Marcy Rogers

14:48 05 Nov 24

I can't say enough good things about Life's Great Spas! A few weeks ago, we purchased the Clarity 7 Spa. From the moment we placed our order, the experience has been top-notch. The delivery was fast, and the team that showed up to set it up was fantastic—so professional, friendly, and efficient.Lauren, the owner, has been amazing throughout the entire process. She’s always available to answer any questions, and her responses to my emails are always quick and thorough. I also really appreciated how they took the time to explain the importance of selecting the right type of spa for the northeast region, considering our harsh winters. It gave me confidence that I made the right choice with the Clarity 7.Setting up the spa was a breeze—I had everything I needed right out of the box and was able to have it up and running in no time. Now, I’m enjoying it most nights of the week, and it’s become a wonderful way to unwind after a busy day.What I love most is that I was able to support a local business, and I really feel like I have the ongoing support I need for years to come. If you’re looking for a quality spa with exceptional service, I highly recommend Life's Great Spas. You won’t be disappointed!

Thomas Gavin

17:53 03 Nov 24

We bought a swim spa 15D recently. Life’s Great spas was excellent! Very helpful with setting up delivery and going over the spa with us once it was up and running!! So far we are very pleased with everything!!!

Joshua Walter

14:56 28 Oct 24

Amazing tub. Construction and jet power is probably one of the best I have seen. Easy to deal with and great communication. They stopped by and went over tub controls after it was delivered. I would highly recommend using Life's Great Spas

Jacob Adler

17:49 20 Oct 24

Great group of people to work with! Even when you had a selection issue with set up, able to accommodate with ease. Showed me another great option and couldn't be happier with it. Brand new and great quality. Gonna recommend people for sure! Thank you Lauren and Andrew for all your help! Go Birds!- Jacob A.

Kathleen Hallas

16:37 17 Oct 24

Highly recommend Life's Great Spas! Lauren and Andrew are amazing.Their communication was outstanding - they were quick to respond to messages, through in their responses and answered all of our questions with patience. We are so appreciative.Overall great experience working with them!

Paul Page

17:25 15 Oct 24

Great selection and very competitive pricing. Service is always great and have had tub for over 2yrs now and very happy with purchase.

Matthew Pinto

01:02 11 Oct 24

I have to say, such a great business. The owner wouldn't give up, until they figured out everything going on with my Hot Tub. So appreciative. Thank you so much.

Glenn Walker

13:22 06 Oct 24

I had a great experience with this company from purchase to final installation of my hot tub and swim spa. Once my property was ready for installation, scheduling and installation was done promptly and professionally, and owners Andrew and Lauren came to my house immediately after installation to demonstrate how everything worked. They are great people to work with. I was totally satisfied with the product and the service, and would highly recommend this company.

Todd Eicher

00:10 05 Oct 24

Life’s Great Spas was amazing to deal with from the time of purchase all the way through delivery and set-up. Customer service is definitely a high priority of their business model! The communication was top notch and they responded to all of our questions super quick! I highly recommend visiting them for all your hot tub and spa needs. We couldn’t be more happier!

Nicole Birmingham

00:14 26 Sep 24

Life’s Great Spas went above and beyond to make our experience great. They listened to our wants/needs/concerns and found us the perfect hot tub! It was delivered within days and even the delivery team was kind and helpful. We would highly recommend them.

Andrew & Staci Clark

22:23 25 Sep 24

The purchase of our spa couldn’t have been an easier, more buyer-friendly experience from our visit to the showroom to the delivery and start-up orientation. The Life’s Great team was helpful, informative and very quick to respond to all of our questions. We’d recommend Life’s Great Spas to anyone in the market for a spa without hesitation.

Victoria Brooker

12:22 19 Sep 24

I really like this place, very informative and helpful owner took alot of time to help us.We will purchase from this store than anyone else.

Victoria Kepner

17:37 14 Sep 24

I bought a hot tub and now a sauna from Life’s Great and I am a very happy customer. Come check them out.

Donald Filkins

22:28 11 Sep 24

We couldn't be more pleased with our spa from Life's Great Spas. Lauren and Andrew's communication was excellent, and they provided fantastic recommendations for skilled and considerate contractors to handle the pad and electrical installation. Having them come to our home to answer all of our questions made us feel confident and comfortable with the spa. They reassured us that they would be available anytime we have questions or concerns, giving us the peace of mind that our family will enjoy this for years to come.

Rebecca Riggi

17:11 11 Sep 24

We've had our hot tub almost a year now, and we have zero regrets...best investment ever, we use it almost daily. This company has the best customer service- always just an email or phone call away to answer any questions. We were recommended by friends in the fire service and were delighted that they offered us a first responder discount at purchase. Top notch. Highly recommend!

Jeannette Brewer

02:38 01 Sep 24

We love our new hot tub!! After shopping around and not finding the right hot tub, the customer service, or even having our concerns or questions answered we almost decided maybe buying a hot tub wasn’t for us but after seeing a Facebook post we decided to take a drive to Life’s Great Spas and we are so glad we did!! From the minute we walked into Lauren and Andrew’s beautiful showroom we knew we were in the right place and told each other we should have went there first and we would have already been enjoying our hot tub!! Their exceptional customer service, their knowledge on all of their spas, and their professionalism was top notch and we knew right then we were buying our hot tub from them. We found the perfect model for us and they took the time to explain the benefits, features, and why the model we were selecting was the perfect model for what we wanted. They even helped with providing the name of the electrician who does a lot (if not most) of their customers electrical work needed and he did a fantastic job. The delivery crew was also amazing. We have a back sunroom/screen porch where we wanted it setup and they got it through the door and over a platform covering the stairs to the basement before going into the area it was going to be setup at with ease even though we were nervous about it going through the door and even over the platform. After delivery, they assured us that any questions we had, any concerns that came up, or anytime we needed to speak with them they always had their phones available. This after-sale commitment just shows how exceptional their customer service really is!! Andrew even came out after the hot tub was hook up, filled, and ready to use and walked us through an amazing demo on how to use all of the features, put in the chemicals for us and showed us how to keep the hot tub chemicals level and what to do when we need to balance the water, talked to us about proper care of the cover, the shell, and products to use to preserve the longevity of our new hot tub. We are over the moon with our new hot tub and all the nerves and uncertainty we had about being first time hot tub owners went away the minute we met Lauren and Andrew. If you are looking at purchasing a spa of any type don’t waste your time looking at other places and head right over to Life’s Great Spas and you will be enjoying your new spa soon. Thank you for such an amazing experience. You’re the best!!

Nicolette B

21:53 30 Aug 24

I bought a house and unlucky me it came with a Life's Great hot tub. What a terrible filter design and the lights choose when they want to work. Considering this company is less than 10 years old I shouldn't have a single problem with this product.

E C

10:13 22 Aug 24

Just purchased a swim spa from Life’s Great Spas. Lauren and Andrew helped us through the entire process and were very patient and honest with us answering any questions we had along the way. It gives us peace to know that they are just a phone call away to support us if we need anything. Highly recommended purchasing your hot tub or swim spa from these guys!

Thomas Fake

17:21 19 Aug 24

Let’s face it. It’s hard to find a place that delivers a great product and customer service. Life’s great spas delivers both. My interactions with Andrew was great he delivered what he said he would and in a timely manner. I have never owned a spa before and they have made it very easy to use and enjoy. If you are looking for spa, you owe it to yourself to check them out.

Shannon Terry

16:43 03 Aug 24

I highly recommend Life’s Great Spas. They are incredibly knowledgeable and are not a high pressure establishment. Lauren’s customer service was exceptional! She came to our house to give us an orientation visit. We love our spa and our very pleased with our purchase.

Nichole Kennedy

19:10 01 Aug 24

Excellent customer service from start to finish. Knowledgeable and professional.

Mary Ann Hungerford

17:47 29 Jul 24

We love our new spa! We are so happy with our hot tub from Life’s Great Spas! Andrew and Lauren took the time to explain everything. Very responsive, knowledgeable, not pushy, and a great team to do business with!

megan butler

17:46 13 Jul 24

100% recommend this place. They had great prices and so fast with responses. Their showroom had a lot of options and was extremely kid friendly which made the whole process so much easier!

Dana Warren

17:32 09 Jul 24

As first-time hot tub owners, we were somewhat intimidated by the process. The folks at Life’s Great Spas made the process painless for us.They helped us find well priced and professional contractors to lay the foundation and run the electrical.Their installation team was fast, courteous, and professional. From beginning to end it was an enjoyable process.I will recommend Life’s Great Spas to everyone in the market for a hot tub.

Laura Malave

18:57 04 Jul 24

Awesome experience from the minute we walked in. Explained the functions and quick to respond to any questions. Great product selection and very customizable. Hopefully we don’t need another hot tub for a while, but would definitely use them!

Justin Berube

22:23 01 Jul 24

Extremely happy with our new hot tub. Andrew and Lauren were incredible from start to finish. The sale went smooth, the delivery was flawless and they stopped over to explain all of the functions and added all the chemicals when it was time to use it. Thanks for an easy process!! You’re the best

Ron Boisvert

20:51 01 Jul 24

Our first experience shopping for and purchasing a spa landed us in front of Andrew and Lauren. They were receptive and responsive to our inquiries and guided us to a purchase that made sense for us and satisfied our need. Their delivery team is top notch and Andrew was able to recommend an electrician that was knowledgeable and familiar with the wiring installation. The service didn’t end there though, Andrew came to our house and got us started with a tutorial and a handshake sealed the promise of continued support in the future. We are needless to say, very satisfied and pleased with our purchase from start to present!

Linda Koenigsreuter

13:42 24 Jun 24

True professionals with awesome personalities that are eager to assist with whatever you need. They explained everything and provided us with everything we needed for our awesome new spa. So glad we stopped by the tent sale at Colonie Center.

AF Compound LLC

15:53 19 Jun 24

Outstanding Service and Superior Quality!

Janet Russell

02:35 19 Jun 24

We recently visited Andy and Lauren with a hot tub in mind. We wound up with a spa pool that is amazing! The no pressure sales and service was terrific. Both Andy and Lauren have been super helpful and responsive through the whole experience. Can't recommend them and life's great spas enough. Five stars all around!

Amber

21:55 15 Jun 24

I had a great experience working with Lauren and Andrew! I was very hesitant on whether my deck would hold the weight of a hot tub and they went out of their way to ease my worries.

Gina McMahon

17:25 10 Jun 24

Outstanding Service and Superior Quality!My husband and I recently had the pleasure of purchasing a hot tub from Life's Great Spas, and we have been thoroughly impressed by the experience from start to finish.From the minute we walked into Lauren and Andrew's showroom, the level of customer service was exceptional. They were very professional, knowledgeable and patient, taking the time to explain the benefits and features of various models, providing us with a wealth of information that aided our decision-making process.The hot tub that we chose has been nothing short of fantastic. It's a high quality, durable product.We cannot say enough good things about the owners. After delivery, they ensured any questions or concerns that we had were promptly addressed, reflecting their commitment to exceptional after-sale service. Additionally, their maintenance tips and advice for preserving the longevity of our new hot tub were invaluable.We would highly recommend your business to anyone considering investing in a hot tub, confident that they will have an equally positive and satisfying experience. Thank you!Thank you for everything!

Colin Brown

02:32 29 May 24

We recently purchased a spa from your business, and we couldn’t be happier with our decision. The entire process was seamless and enjoyable. Your expertise and professionalism made selecting the perfect spa easy and stress-free.The spa itself is a fantastic addition to our home. We’ve already enjoyed relaxing in it.Supporting local businesses is important to us, and we’re thrilled to have found such a great one in you. Your dedication to customer satisfaction is evident, and we truly appreciate the personalized service we received.Thank you for providing such a wonderful experience. We highly recommend your spa to anyone looking for a high-quality, locally-sourced option.Best regards,Colin & Renee

JP Trasatti

11:38 27 May 24

A Slice of Relaxation: Our MasterSpas Hot Tub Review from Life's Great SpasOur MasterSpas hot tub has quickly become our favorite spot for unwinding. Whether it's enjoying a morning coffee or easing into the evening after a busy day, this tub has become our personal oasis.The design is impeccable, offering just the right balance of massage therapy and serene ambiance. It's like having our very own spa retreat right in our backyard. Plus, the durability is impressive – it's clear this tub is built to last.But what truly made the experience special was the fantastic support from the team. Lauren and Andrew patiently answered all our questions and ensured we were fully comfortable with our new investment.Our MasterSpas hot tub from Life's Great Spas has exceeded our expectations in every way.

Jason Laustrup

23:33 13 May 24

Michael Robbie

10:11 04 May 24

Looking to enjoy this 820 Spa for many years to come! Andrew & Lauren were great to work with… we really appreciated their no pressure technique. And loved how they both came to our home after the sale, to show us everything needed and answer any questions. Smooth transaction to say the least!

Morgan Przekop

21:28 24 Apr 24

10:10 recommend. Lauren & Andrew are not only pleasant but knowledgeable & not pushy. Answer all questions & quick to respond. They schedule appointments with you to make it extra personable & help provide you with the best spa for your lifestyle. Highly recommend

David Risso

22:02 29 Feb 24

We recently purchased a Master Spa Twilight Series 7.2 Spa from Life's Great Spas and couldn't be happier with our purchase. We were taken care of by Lauren & Andrew who were fantastic to deal with & very knowledgeable about their products. We went back & got a Spa Cover Lifter that was easy to install & simple to operate (Kudos to Andrew for his spot on installation tips) We will continue to deal with them directly as opposed to ordering things online due to their grasp of the seemingly lost art of Customer Service!!!! 10 out of 5 recommended!!!!

Sue Monahan

18:18 28 Feb 24

Excellent experience. Very accommodating to meet with us at a time that worked for us, with very little notice. Super knowledgeable about all of the spas, with great explanations of past models and improvements made on current selection. Very friendly and helpful. We knew pretty much what we were looking for - they gave us multiple options and we had them loaded on the trailer within a half hour or so. Zero pressure at all. Highly recommend dealing with Life's Great Spas in Malta! They even bought us a beer at the brewery next door! :)

Daniel Waskiewicz

19:34 20 Jan 24

We just purchased our spa from Andrew and Lauren and we are absolutely satisfied with the white glove service! We had our spa up and running with ease in less than a week. Delivery was seamless. Lauren personally made sure that we understood everything about our spa, from basic maintenance to operating. 100% would recommend.

Tom Bouleris

01:42 05 Dec 23

My wife and I had an excellent experience when we purchased our spa. Lauren and Andrew were very patient with our numerous questions. We couldn't be happier with our spa!

Mary K

17:19 26 Nov 23

We are so happy with our hot tub from Life’s Great Spas! Andrew and Lauren took the time to explain everything to us and took their time helping us get the best spa for our family. They were super great to our kids too.

Roxanne Mirch

15:03 17 Nov 23

What a great experience it was to purchase our swim spa from this company. Extremely knowledgeable, great service and friendly to boot. We are enjoying our swim spa and use it almost every day. Can't recommend this place enough!!!!

See all reviews Write a review